Shipping policy

At Zeno, we process all orders within 1–3 business days. Shipping times typically range from 5–10 business days, depending on your location. Once your order has been shipped, you'll receive a tracking number by email so you can follow your delivery. Please note that shipping times may vary during holidays or due to unforeseen carrier delays.

Return & Refund Policy

We want you to be satisfied with your purchase. If you're not completely happy, you can return eligible items within 30 days of delivery. Products must be unused, in their original packaging, and in resalable condition. Once we receive and inspect your return, your refund will be processed to your original payment method within 5–10 business days.

Privacy Policy

Your privacy is important to us. At Zeno, we collect only the information needed to process your orders and improve your shopping experience. We never sell or share your personal information with third parties except as required to fulfill your order or comply with legal obligations.

Contact

If you have any questions about your order or our policies, please contact us through our Contact page or by email. Our support team is here to help.

Note: If you're launching a real online store, it's a good idea to customize these policies to match your actual shipping times, return rules, and the countries you serve.